Quality Analyst - Call Centre
Published date: 2024/01/10
- Location: Jaipur, Rajasthan, India
Excellent Oral and Written Communication skills, Needs to be high on responsibility and ownership. Excellent English verbal communication skills enabling client expectation management. Excellent coaching and mentoring skills. Experience Should have been a Quality analyst for at least one year in Telecom Background Experience in call center environment is a must. Experience on feedback and coaching techniques, ensuring improvement of the process through Quality tools on Lean, Kaizen and Six Sigma.
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