Quality Analyst (BPO)
Published date: 2026/11/06
- Location: Jaipur, Rajasthan, India
Job Description– Quality Analyst (BPO)
5 days working, US shifts
Fixed week days off
Relevant Experience required – 2-3 years
• Monitoring calls and providing actionable insights
• Assess agent performance
• Coordinates and facilitates call calibration sessions
• Prepares and analyzes internal and external quality reports for management staff review
• Participates in design of call monitoring formats and quality standards
• Maintain quality standards
• Improve call center quality assurance metrics
• Immediate joiner preferred
5 days working, US shifts
Fixed week days off
Relevant Experience required – 2-3 years
• Monitoring calls and providing actionable insights
• Assess agent performance
• Coordinates and facilitates call calibration sessions
• Prepares and analyzes internal and external quality reports for management staff review
• Participates in design of call monitoring formats and quality standards
• Maintain quality standards
• Improve call center quality assurance metrics
• Immediate joiner preferred
0 page views
Related listings
-
Relationship ManagerBankTo handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, education on product features, cheque book issuance. Quality of advice given to customers as determined by customers and superv...2026/11/07
-
FC requirementsBankhdfc life in financial advisor requirements commission+salery or reward minimum 10th pass apply online2026/11/07
-
Territory Manager-Personal LoanBankApply Territory Manager-Personal Loan IDFC FIRST Bank Jaipur, Rajasthan Apply 19 hours agoFull–time Job Description Job Title – Territory Manager Place of work - Mumbai Business Unit - Retail Banking Function – Sales Job Purpose The role bearer has t...2026/11/07