Quality Analyst

Hive is the leading provider of cloud-based AI solutions for content understanding, trusted by the world’s largest, fastest growing, and most innovative organizations. The company empowers developers with a portfolio of best-in-class, pre-trained AI models, serving billions of customer API requests every month. Hive also offers turnkey software applications powered by proprietary AI models and datasets, enabling breakthrough use cases across industries. Together, Hive’s solutions are transforming content moderation, brand protection, sponsorship measurement, context-based ad targeting, and more.

Hive has raised over $120M in capital from leading investors, including General Catalyst, 8VC, Glynn Capital, Bain & Company, Visa Ventures, and others. We have over 250 employees globally in our San Francisco, Seattle, and Delhi offices. Please reach out if you are interested in joining the future of AI!
Quality Analyst
Hive is looking for QA engineers to help build our quality assurance infrastructure and team. As an engineer focused on QA and testing, you have the opportunity to accelerate the delivery and improve the quality of our products. Your job is to accelerate product development by helping developers help themselves
Our development team executes with such speed that quality assurance and testing has historically been overlooked. You will own the charge of quality assurance and testing, and naturally make it part of our culture and development process. We do not want to be known for having a “fail whale” counterpart for Hive – that will be your mission
You will have full autonomy of the testing process, will own the components that you work on, and be involved from design through deployment to ensure we ship the highest quality mobile and web applications. You will also be a leader in helping build the QA team, which will match the speed and execution capabilities of our product and development teams
About You
You are a rock star engineer, who can’t deal with bad software. At some point, you shifted your responsibilities from developing new software to make sure the software that gets shipped is of the highest quality
Your technical depth allows you to command respect of development teams, while your QA experience allows you to successfully implement best-in-class processes and practices
You are an entrepreneurial self-starter who is looking to apply the best lessons about QA processes and teams to an empty canvas
Responsibilities
Act as quality owner for respective features / releases
Mentor junior QAs and assist them in determining and developing approaches to problems
Develop test plans and execute test cases for assigned features
Report and track software defects. Create & manage bug reports and communicate with the team
Effectively collaborate with team members to achieve the best results
Create detailed, comprehensive and well-structured test plans and test cases
Communicate issues, risks and test status in a timely and detailed manner
Determine root cause of issues discovered
Identify and recommend tools and process improvements in STLC
Use independent judgment outside of established procedures
Support the determination of approaches and the development of new or enhanced technical tools
Utilize OWASP top 10 techniques to secure code from vulnerabilities
Maintain awareness of industry best practices for data maintenance handling as it relates to your role
Adhere to policies, guidelines and procedures pertaining to the protection of information assets
Report actual or suspected security and/or policy violations/breaches to an appropriate authority
Requirements
B.Tech/B.E in Computer Science or a related discipline would be preferred
2-6 years of experience testing web applications and mobile apps and / or mobile testing frameworks / tools and API services in large scale applications
Solid understanding of mobile (iOS and Android) and Web technologies
Have a deep understanding of Manual Test methodologies and principles
Experience in writing clear, concise and comprehensive test plans and test cases
Hands-on experience with both grey box and black box testing
Excellent troubleshooting and debugging skills
Highly experienced with testing tools such as Jira, TestRail, Git, Appium, Selenium, REST Assured, TestNG, CI/CD Pipelines, Postman, Charles, etc. API testing using REST APIs
Excellent problem solver and critical thinker
Knowledge of Performance & Security testing is a plus
Experience working in an agile/Scrum development process
Who We Are

We are a group of ambitious individuals who are passionate about creating a revolutionary AI company. At Hive, you will have a steep learning curve and an opportunity to contribute to one of the fastest growing AI start-ups in San Francisco. The work you do here will have a noticeable and direct impact on the development of the company.

Thank you for your interest in Hive and we hope to meet you soon!