Project Quality Analyst
Published date: 2024/01/10
- Location: Bengaluru , Karnataka, India
Job Description
• Participate in designing of call monitoring formats and quality standards
• Perform call monitoring and provides trend data to site management team
• Use quality monitoring data management system to compile and track performance at team and individual level.
• Participate in customer and client meetings to identify customer needs and expectations
• Provide actionable data to various internal support groups as needed
• Coordinate and facilitate call calibration sessions for the...
• Participate in designing of call monitoring formats and quality standards
• Perform call monitoring and provides trend data to site management team
• Use quality monitoring data management system to compile and track performance at team and individual level.
• Participate in customer and client meetings to identify customer needs and expectations
• Provide actionable data to various internal support groups as needed
• Coordinate and facilitate call calibration sessions for the...
2 page views
Related listings
-
Business Devlopment ExecutiveCustomer CareDeveloping and executing sales plans to meet and exceed monthly and quarterly sales goals Maintaining and updating sales, marketing and business development Job Type: Full-time Salary: ₹15,000.00 - ₹30,000.00 per month Schedule: Day shift Supplementa...2026/11/09
-
Business development ExecutiveCustomer CareClient acquisition and business development by direct/indirect sales. Offer customized portfolio solutions to clients based on their risk/ return and liquidity profile. Maximize revenue generation and lead closures by using social and public media ma...2026/11/09
-
Executive, Customer ServiceCustomer CareDescription POSITION NAME: Customer Service Executive Division Or Corporate Function Global Sales and Marketing Division Revision Date 27 Jan 2014 LOCATION: APS Reports To Refer to Org. Plus Supervises N/A Contacts Sales Engineers, Quality, Finance, ...2026/11/08