Project Manager - BPO Set up (India Based)

The Project Manager will organize, manage, and plan complex projects for the organization’s research, development, and product implementation efforts.

Supervisory Responsibilities:

Oversees a team of managers and analysts to ensure projects are completed on time and to specifications.
Delegates work and assignments to team members based on expertise, work experience, and time constraints.
Duties/Responsibilities:

Leads an interdepartmental team to complete an assigned project on time, to specifications, and with accuracy and efficiency.
Outlines the tasks involved in the project and delegates accordingly.
Conducts cost analysis, estimating expected costs for the project.
Prepares and implements a budget based on estimates.
Conducts risk assessments; reports identified risks to management; provides recommendations for mitigation of risk (including termination of the project if appropriate).
Addresses questions, concerns, and/or complaints throughout the project.
Acts as a liaison between company, customers, and vendors.
Communicates and collaborates with sales and marketing teams to provide training and information required to promote and sell new projects, programs, and systems.
Ensures compliance with federal, state, local, industry, contractual, and company regulations, standards, specifications, and best practices.
Performs other related duties as assigned.
Requirements

Required Skills/Abilities:

Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Strong analytical and problem-solving skills
Strong supervisory and leadership skills
Ability to prioritize tasks and to delegate them when appropriate
Thorough understanding of or the ability to quickly learn about the project or product being developed
Proficient with Microsoft Office Suite or related software
Knowledgeable in Visio or diagram creation and project management tools
Education and Experience:

At least three years of related experience required
College degree in related field preferred (which may include Computer Science, Business, or Engineering)
Green Belt Six Sigma Certification is an advantage; PMP Cert preferred
Physical Requirements:

Prolonged periods sitting at a desk and working on a computer
Shift hours is dependent on the location of the project
Job Type: Full-time

Benefits:

Health insurance
Life insurance
Supplemental pay types:

Performance bonus
Work Location: In person