Project Manager- BPO
Published date: 2024/01/10
- Location: Karnataka, Bengaluru, India
• Managing of BPO Projects and Finance and Accounting projects.
• Handling of Onsite and Off-shore transition following the Transition methodology and processes. Business report documentation, process mapping, process improvement through lean and continual improvement.
• Coordinate internal resources and third parties/vendors for the flawless execution of projects.
• Ensure that all projects are delivered on-time, within scope and within budget
• Manage the relationship with the client and all stakeholders
• Perform risk management to minimize project risks
• Establish and maintain relationships with clients and third parties/vendors
• Create and maintain comprehensive project documentation
• Scheduling assignments to achieve the pre- set goals within time, quality & cost parameters.
• Adhering to business performance matrices to extract optimum performance in terms of quality and quantity.
• Documenting reports from time-to-time for the purpose of submission to top management for strategic decision-making; tracking variations in terms of operational variables, conducting Quality Checks of all reports.
• Measure project performance using appropriate systems, tools and techniques.
• Mentoring, motivating & managing the team members thereby attaining business growth.
• Have worked on MS Projects.
Qualifications
• Bachelor's Degree or equivalent experience
• Strong business acumen in project planning and management
• Strong verbal, written, and organizational skills
• Handling of Onsite and Off-shore transition following the Transition methodology and processes. Business report documentation, process mapping, process improvement through lean and continual improvement.
• Coordinate internal resources and third parties/vendors for the flawless execution of projects.
• Ensure that all projects are delivered on-time, within scope and within budget
• Manage the relationship with the client and all stakeholders
• Perform risk management to minimize project risks
• Establish and maintain relationships with clients and third parties/vendors
• Create and maintain comprehensive project documentation
• Scheduling assignments to achieve the pre- set goals within time, quality & cost parameters.
• Adhering to business performance matrices to extract optimum performance in terms of quality and quantity.
• Documenting reports from time-to-time for the purpose of submission to top management for strategic decision-making; tracking variations in terms of operational variables, conducting Quality Checks of all reports.
• Measure project performance using appropriate systems, tools and techniques.
• Mentoring, motivating & managing the team members thereby attaining business growth.
• Have worked on MS Projects.
Qualifications
• Bachelor's Degree or equivalent experience
• Strong business acumen in project planning and management
• Strong verbal, written, and organizational skills
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