Project Manager and Test Engineer

Technical support and Test Manager

Project Management (preferably PMP) and Application test management background.

Minimum Expectations
Candidate should have experience of 8+ year in software domain.
Technical education in computer applications.
Should have 4+ years of experience in project coordination.
Techno-functional role with application and project management perspective.
Should be able to work with multiple stakeholders.
Good communication skill verbal & written.

Scope of work:

Application Readiness
Take the lead on Application assessment supporting the Technical Programme Manager (TPM)
Capture core business requirements from the design phase
Engage the product owners to capture key information and plan, with them, the hyper care, support and SLAs
Identify any impact and implication of using the applications in India (check regional license vs. global)
Support the TPM on the day-to-day tasks and build a regular cadence to ensure progress updates and support forums are engaged
Support management for the Project Plan
Support in identification of user persona
Support identification of access management process
Test Management
Lead the UAT plan design and execution
Identify, working closely with the workstream leads, the test criteria and pool of test team from the business and support functions
Lead system and UAT in current and new facility
Capture impediments and create action plans to remediate
Release Management
Support the TPM with designing the release plan to support onboarding
Work closely with the Digital Workplace leads to ensure smooth hand-over
Work closely with key stakeholders to ensure a robust support model is in place
Hypercare
Understanding of Application and coordinate with support teams post Go-Live
Coordinate application access provisioning
Driving End-to-End escalation for application
Own End-to-End accountability for smooth operations during Hypercare