Production Support
Published date: 2024/01/10
- Location: Delhi, Delhi, India
Job Details
Full-time2 days ago
Full Job Description
Job Description
Job Title –
Production Support
Place of work
• Delhi, Mumbai
Business Unit
– Corporate Function
Function
– Information Technology
Job Purpose:
The role entails the responsibility of providing production support to bank's software applications. It includes administering and resolving day to day production applications issues, providing updates and perform root cause analysis.
Roles & Responsibilities:
Perform all tests on production applications
Design production support procedures, policies and documentation
Identify and resolve technical issues
Establish the root causes of production errors, and escalate serious concerns
Prepare recovery procedures for all applications and provide upgrade to same
Coordinate with IT groups and external vendors and ensure effective application services to ensure reliability of all applications
Gather information independently, carry out necessary research and provide an in-depth analysis to resolve production issues
Supervise all alerts related to application and system procedures and provide services proactively
Deliver regular and customized training to teams within the business
Develop test scripts for new/changed production application capabilities
Capture and share best- practice knowledge amongst the team
Stay abreast with global market trends and competitor strategies in key markets
Leverage in-house synergies through collaboration with internal stakeholders
Full-time2 days ago
Full Job Description
Job Description
Job Title –
Production Support
Place of work
• Delhi, Mumbai
Business Unit
– Corporate Function
Function
– Information Technology
Job Purpose:
The role entails the responsibility of providing production support to bank's software applications. It includes administering and resolving day to day production applications issues, providing updates and perform root cause analysis.
Roles & Responsibilities:
Perform all tests on production applications
Design production support procedures, policies and documentation
Identify and resolve technical issues
Establish the root causes of production errors, and escalate serious concerns
Prepare recovery procedures for all applications and provide upgrade to same
Coordinate with IT groups and external vendors and ensure effective application services to ensure reliability of all applications
Gather information independently, carry out necessary research and provide an in-depth analysis to resolve production issues
Supervise all alerts related to application and system procedures and provide services proactively
Deliver regular and customized training to teams within the business
Develop test scripts for new/changed production application capabilities
Capture and share best- practice knowledge amongst the team
Stay abreast with global market trends and competitor strategies in key markets
Leverage in-house synergies through collaboration with internal stakeholders
0 page views
Related listings
-
Relationship Manager-Business BankingBankJob Description Job Title – Relationship Manager-Business Banking Place of Work - Delhi Business Unit - Retail Banking Function – Business Banking Job Purpose: The role entails providing financial solutions to meet the working requirements of the Bus...2026/11/09
-
Trade Sales Manager(For Leading Pvt Bank)Bank"Job Description: A Team Leader, who will handle a Team of Trade Relationship Mangers (TRMs), responsible for Acquiring Export/Import business clients by offering Trade Current accounts amp; various Trade Credit facilities. • Effective Team Handling ...2026/11/09
-
Manager - Inside Sales - BankBankResponsibilities for Relationship Manager : - Create and enforce plans that will help meet the needs of customers- Build long-term relationships with clients and customers- Work quickly to address and resolve customer issues- Notify the sales team of...2026/11/09