Production Support
Published date: 2026/11/09
- Location: Mumbai, Maharashtra, India
Job Description
Job Title – Production Support
Place of work - Mumbai
Business Unit – Corporate Function
Function – Information Technology
Job Purpose:
The role entails the responsibility of providing production support to bank's software applications. It includes administering and resolving day to day production applications issues, providing updates and perform root cause analysis.
Roles & Responsibilities:
• Perform all tests on production applications
• Design production support procedures, policies and documentation
• Identify and resolve technical issues
• Establish the root causes of production errors, and escalate serious concerns
• Prepare recovery procedures for all applications and provide upgrade to same
• Coordinate with IT groups and external vendors and ensure effective application services to ensure reliability of all applications
• Gather information independently, carry out necessary research and provide an in-depth analysis to resolve production issues
• Supervise all alerts related to application and system procedures and provide services proactively
• Deliver regular and customized training to teams within the business
• Develop test scripts for new/changed production application capabilities
• Capture and share best- practice knowledge amongst the team
• Stay abreast with global market trends and competitor strategies in key markets
• Leverage in-house synergies through collaboration with internal stakeholders
Educational Qualifications:
Graduate – Any
Experience:
Minimum of 4+ Years
Job Title – Production Support
Place of work - Mumbai
Business Unit – Corporate Function
Function – Information Technology
Job Purpose:
The role entails the responsibility of providing production support to bank's software applications. It includes administering and resolving day to day production applications issues, providing updates and perform root cause analysis.
Roles & Responsibilities:
• Perform all tests on production applications
• Design production support procedures, policies and documentation
• Identify and resolve technical issues
• Establish the root causes of production errors, and escalate serious concerns
• Prepare recovery procedures for all applications and provide upgrade to same
• Coordinate with IT groups and external vendors and ensure effective application services to ensure reliability of all applications
• Gather information independently, carry out necessary research and provide an in-depth analysis to resolve production issues
• Supervise all alerts related to application and system procedures and provide services proactively
• Deliver regular and customized training to teams within the business
• Develop test scripts for new/changed production application capabilities
• Capture and share best- practice knowledge amongst the team
• Stay abreast with global market trends and competitor strategies in key markets
• Leverage in-house synergies through collaboration with internal stakeholders
Educational Qualifications:
Graduate – Any
Experience:
Minimum of 4+ Years
0 page views
Related listings
-
DWS Desktop Support & Engineering (inc. PaaS)BankFull Job Description Job Title- R0181020 Azure WVD Lead Engineering Location- Pune Role Description DWS Azure Desktop lead engineer will be responsible for management of Azure WVD ( Managed,Standard) as part of DWS EUC strategy. The Role will work cl...2026/11/09
-
Required Banking Sales ManagerBankBanking Sales Location Assam Chandigarh Gujarat Himachal Madhya Pradesh Mumbai Pune Nashik Punjab Mohali Jaipur Odhisa Uttrakhand Experience 0 to 2 year Salary 4lkh Should have experience in Banking sales Good client handling experience Good communic...2026/11/09
-
Cluster Manager - Credit Cards PMG/Senior Cluster...BankJob Summary • Cluster Manager - Credit Cards PMG/Senior Cluster Manager - Credit Cards PMG Job Purpose “This position is open with Bajaj Finance ltd.” Job Duties & Key Responsibilities • Duties and Responsibilities - Duties and Responsibilities: ...2026/11/09