Production services specialist

Published date: 2026/11/07
  • Location: Jaipur, Rajasthan, India
Overview

Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. We are committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals.

We are a part of the Global Business Services which delivers technology and operations capabilities to Bank of America lines of business (LOB) and enterprise functions.

Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most. This purpose defines and unites us. Every day, we are focused on delivering value, convenience, expertise and innovation for individuals, businesses and institutional investors we serve worldwide.
• BA Continuum is a nonbank subsidiary of Bank of America, part of Global Business Services in the bank.

Process Overview

Enterprise Technology Infrastructure (Enterprise TI) provides end-to-end technology solutions for Enterprise TI applications including Chief Administrative Officer (CAO), COREIT, Corporate Audit and GT&O Business Technology, Corporate Treasury, Enterprise Credit Risk, Finance Technology, GIS Cyber Security Technology, Global Human Resources, Global Markets Risk, Global Risk Analytics, GRT, Internal, Legal, Model Risk, Platforms and Tools.

Enterprise TI is engaged in over 800+ applications and across the complete spectrum of Application Development and Production Support. GBAMT’s type of work and services include architecture, design, development, change management, implementation and support using a wide range of technologies. Enterprise TI India team provides extensive support & deployment of these applications by adapting the ITIL processes.

Job Description

The individual is responsible for Application, Teradata Platform support, and maintenance, collaborate with other domain specific application, infrastructure, or information team, System Design Engineers and technologists to complete deliverables.

Responsibilities
• Manage Application and Platform activities
• Experience with tuning system for performance improvements
• Support during platform migrations, new functionality implementations
• Supports best practices, platform usage standards and guidelines
• Be a key contributor to initiatives that require technical expertise

Requirements
• Education: B.E. / B. Tech/M.E. /M. Tech/B.Sc./M.Sc./BCA/MCA (prefer IT/CS specialization)
• Certifications, If Any: Not Mandatory
• Experience Range: 4 – 6 years

Foundational skills:
• Experience in Mainframe JCL (JCL, COBOL) – creation, review, analysis of scripts
• Experience in Teradata SQL
• Experience in Hadoop Architecture
• Understanding and experience in Teradata Architecture
• Communication skills
• Problem solving and Analytical skills
• Interpersonal skills

Desired skills:
• Experience in Mainframe Cobol – creation, review, analysis of scripts
• ETL experience
• Teradata Certification
• Cloudera Hadoop Certification
• Business knowledge/understanding, as well as technical knowledge. Approximately a 40% (business) 60% (technical) split
• Technical/strategic architecture interface with the business partners
• Develops guidelines for standards to follow
• Understand and meet the standards required by the Production Application owners and Business Partners
• Presentation skills

Work Timings: Rotational Shift (06:30 a.m. to 03:30 p.m. / 01:30 p.m. to 10L30 p.m. / 09:30 a.m. to 06:30 p.m.)

Work location: Chennai, Mumbai, Hyderabad, Gurgaon and GIFT
Company Name: Bank of America

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