Production Manager

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Production Manager

Royal Bank of Scotland
Chennai, Tamil Nadu
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18 hours agoFull–time
Our people work differently depending on their jobs and needs. From home working to job sharing, visit the to find out more.

This role is based in India and as such all normal working days must be carried out in India.

Join us as a Production Manager
• We'll look to you to lead the production management for your domain to ensure availability for business use as per agreed expectations based on business resilience, continuity requirements and customer expectations
• You'll support the team's activities to make sure that the platform's integrity is maintained in line with the platform and technical roadmap releases, while also managing demand from discretionary and mandatory change requests
• It's an opportunity to make a real impact and be pivotal in the success of our business, while benefiting from great variety and stakeholder exposure
• This role is available at vice president level

What you'll do

As a Production Manager, you'll contribute to the delivery of a robust production management, infrastructure and application support service for relevant platforms, activities and processes across your domain.

You'll also manage in-bound work requests and ensure both efficient and effective prioritisation and scheduling of work across the domain, using transparency and fast feedback loops to identify scheduling problems or other issues.

Along with managing relationships with platform, domain and relevant cross-domain stakeholders, you'll consistently be looking for potential improvements of existing processes and procedures across production management disciplines.

As such, you'll establish an environment of continual learning and feedback.

You'll also be :
• Ensuring the swift resolution of API issues, discovering where the data has been lost or corrupted, and supporting recovery efforts after server failures
• Identifying potential shortcomings within an API infrastructure, including areas where there have been lags on API's performance
• Reporting and documenting Open Banking and API activities, monitoring daily activity and system logs, and working with database administrators to prepare reports related to issues that arise while managing data
• Providing insightful knowledge of business process analysis
• Making sure that applications and infrastructure are fully compliant to mandated standards by adhering to processes and security compliance
• Making sure that controls are applied and constantly reviewed, primarily against SOX, to ensure full compliance to all policies and regulatory obligations

The skills you'll need

Your technical knowledge and experience will cover platforms, technology,