Product Support

Published date: 2024/01/10
  • Location: Maharashtra , Mumbai, India
Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you. Job Purpose Gold Loan is one of the Flagship Products for DBS Bank and the job involves working in Gold Loan Product Team as one of the Senior Members owning the Product Initiatives and the entire gamut of Product Management Function covering Projects, Systems and Process Integration ,New product launches, Budgeting, Audit & Compliance. This Job provides an opportunity to work closely with Senior Leaders and create Innovative solutions for generating new Business opportunities . Key Accountabilities • Own all key new initiatives from inception to launch (such key new initiatives could include New Product, New Product variant or Process/Channel Improvement). • Co-ordinate with all country and regional stakeholders to ensure all new initiatives are delivered as per deadlines • Manage End to End Gold Loan System Integration – including designing of SOPs /Customer & User Journeys and Working closely with Platform Owners to ensure smooth roll out. • Proactively and regularly interact with Peers, Channels/ Branches to be updated with Market Intelligence and provide timely inputs on Latest developments. • Handle all Internal as well as External Audit and Internal Governance related observations and requirements. • Working closely with Finance and Other stakeholders on Product Profitability, Planning ,Forecasts and Budgeting activity • Streamline Gold Loan Processes to improve stakeholder Journey as well as Customer Journey • Ownership of all Cross Sell Initiatives for the Gold Loan Vertical Experience & Qualification • 10-15 years of experience in Retail Banking/Product Management of Retail Assets/ and last experience of 5-7 years in Gold Loan Product Management • Leadership, problem solving and conflict resolution skills • Project Management • Excellent in Excel and Expertise in Senior Management Presentations • Post Graduation / MBA
Company Name: DBS Bank

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