Product Specialist, Instrument (AVP)

Job Description

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

Why join us?
• An exciting role has arisen for a movitated and adaptable individual to work within our MSS Operations - Data & Regulatory Reporting - Data Operations as Product Specialist, Instrument (AVP)
• The Data Ops function brings together the market reference data functions supporting HSBC Global Banking and Markets (GB&M) and Securities Services under one group in support of the wider strategic objective to develop a Shared Service across the entire HSBC Group.
• Data Operations supports core utility services with over 600 people with the mission of providing timely, compliant and cost effective data services globally across a number of Data Domains and consumer categories.
• Our 7 Data Domains are varied, from Instrument and Pricing to Standard Settlement Instructions but they have one commonality - Data provision to a diverse group of HSBC consumers. As we join our Data Domains together we aim to enable faster quality data with STP, common and reusable technology solutions to assist our highly skilled Data Domain staff and enable a better focused end to end consumer service supported by our Data Engineering Product teams.
• Data Operations Instrument domain owns and manages enterprise reference data maintenance across the Business, and is responsible for the management of market data feeds both end of day as well as real time data from third party vendors, as well as update internal data tasks to support both external and internal data on HSBC Internal/external systems.

The Opportunity:

An opportunity has arisen for a Product Specialist, Instrument at AVP level to support the Product Owner (VP) in the execution of strategy across Instrument, Ratings and Calendar data to drive consumer adoptions to trusted source (CAIRA), managing a book of work supporting : 100 consumers across the Bank.

What you’ll do:
• Understand the strategy for Reference Data and play a pivotal role to implement it in order to get the desired outcome.
• Deliver the re-platforming of Instruments trusted source CAIRA
• Implement the Issuer Ratings service and operating model for the same
• Manage the escalations and monitor the backlog in JIRA / Confluence
• Prioritize the book of work for Reference Data and manage the sprints to ensure delivery
• Run consumer forums to gather Voice of Consumer and capture them accurately in the backlog in terms of a request.
• Represent Reference Data in the any of the RFP's for either Securities Service or Global Markets and make the pitch
• Engagement with Operations, IT & Consumer stakeholders alike to ensure that all deliveries are met in a timely manner with the desired outcome
• Create and maintain product metrics and present them to Portfolio Lead at regular intervals
• Manage the team of product SME's required as part of the Instrument Integration Program

Prioritize the book of work for Reference data and manage the sprints to ensure delivery

Requirements

What you will need to succeed in the role:

Business
• Strong background in Investment Banking and Fund Services, with expert knowledge of Instrument and Reference Data, and its application within these businesses
• Experience of Enterprise Data Management (EDM) solutions such as Golden Source, Bloomberg Data Management Services (BDMS)
• Excellent communication and interpersonal skills
• Able to build strong relationships with other functions and business stakeholders, interfacing professionally and able to influence and negotiate at senior levels
• Proven success in Business Analysis roles on multiple projects covering all aspects outlined above
• Experience of external third party liaison in a Business Analysis capacity
• Experience in a similar change role in a fast paced Agile and Scrum delivery environment
• Self-starter, independent with good organisational skills
• Ability to work in fast-paced environment with proven ability to handle multiple projects at one time

Technical
• Ability to research information and analyse data to arrive at valid conclusions, recommendations and courses of action
• Strong analytical, critical thinking and problem solving skills
• Product management skills including use of JIRA and Confluence
• An excellent level of analysis experience and knowledge of structured techniques and Group standards
• Ability to use resolution skills to negotiate “win-win” solutions
• Excellent planning and organization skills

What additional skills will be good to have?
• Strong knowledge and understanding of the change lifecycle
• Knowledge of business architecture & modelling (e.g. Data Dictionary, Logical Data Model, Process Mapping)

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, colour, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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• Issued By HSBC Electronic Data Processing (India) Private LTD