Product Owner-Digital Platforms

Job Role: Product Owner-MSME payments squad

MSME Payments squad is responsible to manage E2E user journey's on new age mobile app and netbanking. Not only limited to the user experience arising out of UI/UX but also focusing and continuously increasing the offline and online features. E2E integration & automation is the key since we believe a mobile app or net-banking is digital bank in itself.

Roles focuses on MSME related payments. E.g.: Leveraging existing payments railroads to create payment mechanisms specific to MSME use cases like Bulk upload, Maker checker, Door step banking, Bulk cheque deposits, UPI for Sole props, etc.

Additional responsibility is to participate and deliver KRA at the overall MSME group level initiatives, which also includes MSME onboarding, AUS & Entity KYC, Assisted journeys, relationship banking digital initiatives, etc.

Need hands-on with Fintech partner integrations to delivery E2E

This role will be challenging w.r.t. understanding of user behavior and aims at delivering continuous value to the customers across channels

Primary KRAs include:

Product/Feature backlog mgmt.
Delivery prioritization
Customer engagement funnels
Business funnels
Squad level cost & Efficiency mgmt.
Productivity & capacity mgmt.
UI/UX & accessibility
Bugs backlog mgmt.
PO signoff
Delivery & internal impediments
Campaign enablement
Customer comm. enablement
Fintech & partnerships
Customer communications
Spearheading Fintechs & partnerships

Other KRA include:

1. Defining the vision - Research Fintechs, Banking, ecom and other leading apps to find the best fit experience for customers in all tech and non-tech aspects

2. Manage product backlog - Define, detail and prioritize the product backlog across the financial year with a quantitative and qualitative view on value being delivered periodically