Product Owner

Published date: 2024/01/10
  • Location: Mumbai, Maharashtra, India
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Product Owner

IDFC FIRST Bank
Mumbai, Maharashtra
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16 hours ago
Full–time
Role/ Job Title:
Product Owner

Business:
New Age

Function/ Department:
Digital Platforms

Place of Work:
Mumbai

Roles & Responsibilities:

Retail Liabilities squad is responsible to manage E2E user journey's on new age mobile app and netbanking.

Not only limited to the user experience arising out of UI/UX but also focusing and continuously increasing the offline and online features.

E2E integration & automation is the key since we believe a mobile app or net-banking is digital bank in itself.
Roles focuses on Home Loans, Personal Loans, Two wheeler loans, Four Wheeler loans and similar products.

Previous experience with lending products would be an advantage.

This role will be challenging w.r.t. understanding of user behavior and aims at delivering continuous value to the customers across channels.

Primary KRAs include:

Implementation of Customer engagement funnels

Implementation of Business funnels

Product/Feature backlog mgmt.

Delivery prioritization

Productivity & capacity mgmt.

UI/UX & accessibility

Bugs backlog mgmt.

PO signoff

Delivery & internal impediments

Campaign enablement

Customer comm. enablement

Customer communications

Create value of end user

Squad budget & cost optimization

Squad mgmt.

Backlog prioritization

Stakeholder and team coordination

Technology delivery as per MVPs

Impediment clearing, etc.

Secondary Responsibilities:

'1. Defining the vision - Research Fin-tech, Banking, e-com and other leading apps to find the best fit experience for customers in all tech and non-tech aspects
• Manage product backlog - Define, detail and prioritize the product backlog across the financial year with a quantitative and qualitative view on value being delivered periodically
• Owning the development and quality - Owning and running the squad from finance to delivery and support to research

Managerial & Leadership Responsibilities:

'Lead respective business squad each comprising of 8 to 10 members consisting of varied experiences and skillsets like BAs, Developers, Automation QAs, Scrums, Iterations managers, etc

Preferred certifications:

Agile Scrumaster, Agile Product Owner, Business analyst, etc
Company Name: IDFC FIRST Bank

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