Product Owner

About JPMorgan Chase & Co.

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing and asset management. JPM is comprised of four business segments, Consumer & Community Banking, Commercial Banking, Corporate & Investment Bank and Asset & Wealth Management. Wholesale Lending Services (WLS) provides loan servicing functions to all four JPMorgan lines of business.

Key Responsibilities

Transformation & Simplification Excellence
• In depth understanding of commercial Lending (vendor) applications like Finastra Loan IQ, FIS -ACBS and other market leading commercial lending platforms
• Strong product knowledge/hands on experience and domain expertise on commercial lending operations, E2E process/loan life cycle
• Reengineer processes in correlation with Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees and external payments, collection of interest, Nostro & Past Due Reconciliation, Collateral & Insurance tracking on commercial lending
• Evaluate business processes, requirements analysis, uncovering areas for improvement, developing, and implementing solutions
• Elicit, analyze, and validate the business needs. Serve as liaison between stakeholders and users
• Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards
• Create process models, specifications, diagram, and charts to provide direction to developers and/or the project teams. Effectively manage competing resources and priorities.
• Communicate changes, enhancements, and modifications of business requirements verbally or through written documentation — to project managers, sponsors, and key stakeholders
• Participates in the QA of solutions to ensure features and functions have been enabled and optimized

Talent
• Business reengineering, large data handling and problem-solving skills. Logical acumen with keen attention to detail.
• Excellent analytical skills and an informed, evidence-based approach
• Ability to effectively prioritize and execute tasks while under pressure
• An interest and understanding of project management techniques and business analysis. Commercial awareness, time management and interpersonal skills.
• Excellent communication skills, with the ability to talk and present to a range of audiences, sometimes acting as a translator between parties
• Experience working in a team-oriented, collaborative environment
• A strong interest in business and business development and fair understanding of information technology
• Create and deliver functional training on products/modules. Mentor team from a functional perspective to ensure delivery of the module.

Key Responsibilities

Innovation
• Contribute ideas / areas requiring improvements/best practices based on project implementation, team feedback etc.
• Identifying alternatives, options, and different ways of looking at issues/problems and to seek alternative scenario's
• Ability to identify changes to processes and procedures to improve productivity and efficiency
• Develops personas either alone or in conjunction with a team including user experience experts.

Key Skills & Attributes
• Bachelor's Degree with 10 - 12 years' experience including minimum of 3-5 years of experience in business analysis or loan servicing work, preferably for commercial lending or experience in a Back office/Financial industry
• Candidates with knowledge of loan systems like Loan IQ, ACBS will be an added advantage
• Exceptional analytical and conceptual thinking skills.
• Advanced technical, analytical and conceptual thinking skills.
• Strong problem solving and investigative skills to undertake analysis, resolve issues/problems related to the process
• Knowledge of investment banking products including Loans
• Proven track record and experience in driving medium to large sized projects with strong results
• Excellent planning, organizational, and time management skills
• Engage and collaborate with leadership team locally and globally
• Play a key part in driving innovation and digitization agenda for India and global teams
• Experience leading and developing top-performing teams