Product Manager-PERSONAL LOANS-Customer Servic
Published date: 2024/01/10
- Location: Mumbai, Maharashtra, India
Can develop a clear strategy and business rationale and work towards projects / improvements for Customer delight
Proven Track record of Customer Obsession
Has prior experience in data analytics
Demonstrated ability to formulate data driven decision that lead to results
Can think strategically and use data analysis to modify customer experience
Ability to conceptualize ,manage and prioritize multiple projects
Job requirements :
Has some experience in data analysis
Good Communication skills. Ability to understand customer issues.
Taking ownership of customer feedback and taking them to permanent solution
Apply best practices and focus on areas of improvement
Building rapport and coordinating with internal stakeholders.
Proficiency in WORD and EXCEL/PPT preferred
MIS Tracking
Eligibility :
Spent twelve months (applicant for same grade role)/eighteen months (applicant for next grade role) in the same division function role.
Applications can be made for roles in same level or one level above.
Proven Track record of Customer Obsession
Has prior experience in data analytics
Demonstrated ability to formulate data driven decision that lead to results
Can think strategically and use data analysis to modify customer experience
Ability to conceptualize ,manage and prioritize multiple projects
Job requirements :
Has some experience in data analysis
Good Communication skills. Ability to understand customer issues.
Taking ownership of customer feedback and taking them to permanent solution
Apply best practices and focus on areas of improvement
Building rapport and coordinating with internal stakeholders.
Proficiency in WORD and EXCEL/PPT preferred
MIS Tracking
Eligibility :
Spent twelve months (applicant for same grade role)/eighteen months (applicant for next grade role) in the same division function role.
Applications can be made for roles in same level or one level above.
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