Product Manager- Credit Card

Published date: 2026/11/09
  • Location: Mumbai, Maharashtra, India
Product Manager for Credit Cards will be responsible for managing premium credit card

Key Accountabilities, KPIs and Job Responsibilities:

Following are the key deliverables for the role where the candidate will assist his/her leader in achieving the aforesaid objective:

Product Framework

Configure and drive product CVP

Drive Card activation and onward customer engagement

Build multi-channel capabilities like Mobile App , Web page, IVR etc

Work closely with technology team for enabling various engagement platforms

Customer experience & service

Build frictionless customer interface for complaints and requests

Build the team to deliver sales, drive customer experience , revenue

Interact closely with service team for service to sales

P&L monitoring

Will closely review P&L and drive key revenue & cost items to optimize the same.

Stakeholder & vendor management
Company Name: DBS Bank

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