Product Manager- Credit Card
Published date: 2026/11/09
- Location: Mumbai, Maharashtra, India
Product Manager for Credit Cards will be responsible for managing premium credit card
Key Accountabilities, KPIs and Job Responsibilities:
Following are the key deliverables for the role where the candidate will assist his/her leader in achieving the aforesaid objective:
Product Framework
Configure and drive product CVP
Drive Card activation and onward customer engagement
Build multi-channel capabilities like Mobile App , Web page, IVR etc
Work closely with technology team for enabling various engagement platforms
Customer experience & service
Build frictionless customer interface for complaints and requests
Build the team to deliver sales, drive customer experience , revenue
Interact closely with service team for service to sales
P&L monitoring
Will closely review P&L and drive key revenue & cost items to optimize the same.
Stakeholder & vendor management
Will liase with vendor partners to drive business goals
Key Accountabilities, KPIs and Job Responsibilities:
Following are the key deliverables for the role where the candidate will assist his/her leader in achieving the aforesaid objective:
Product Framework
Configure and drive product CVP
Drive Card activation and onward customer engagement
Build multi-channel capabilities like Mobile App , Web page, IVR etc
Work closely with technology team for enabling various engagement platforms
Customer experience & service
Build frictionless customer interface for complaints and requests
Build the team to deliver sales, drive customer experience , revenue
Interact closely with service team for service to sales
P&L monitoring
Will closely review P&L and drive key revenue & cost items to optimize the same.
Stakeholder & vendor management
Will liase with vendor partners to drive business goals
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