Product Analyst - Mobile Application

Group/Team Overview:

MyWorkplace in an internal application that was developed to simplify and optimize the employee experience by putting access to services and personalized information at the employee's fingertips. The MyWorkplace team has been tasked with proactively engaging with stakeholders across the firm to derive ways to optimize and enhance the employee experience as well as extract customer insights and metrics key to optimizing JPMC internal processes. The MyWorkplace team focuses on driving the development, analysis, and execution of a core global employee experience application.

Role Description:

The role offers a unique opportunity to gain insight into the various facets of corporate services and the larger firm through working with a variety of stakeholders including senior management while driving the strong alignment of the MyWorkplace application strategy

Key objectives will include:
A Subject Matter Expert level understanding of the customers (employees), functions, and employee tools within the firm, how they operate, and key integration points
Understanding, tracking, and ensuring proper cross-functional integration on a variety of features and enhancements across a diverse portfolio of stakeholders
Direct contribution and collaboration with a variety of firm wide teams to deliver strategic features, drive delivery and value, and achieve an optimal employee experience across the firm
Ownership and accountability in helping to drive the spread, adoption, and success of the global
MyWorkplace application rollout

The analyst will deliver strategic change and help drive and manage projects for the MyWorkplace Mobile application. They will establish and utilize analytics tools, materials, templates, and models to drive a strong data-driven operating model. They will take ownership of specific initiatives from inception to implementation. Their role will include engaging with senior management for successful completion of projects.

The role will utilize a range of business skills acting as a liaison between stakeholders, functions, and system/tool owners. The individual will be expected to collaborate with the business and the different departments of corporate services to ensure a seamless end-to-end information and process flow and provide support and guidance to partners.

Skills:
Ability to work independently to manage specific processes and related tasks/issues
Ability to problem solve and make decisions when variables, alternatives, and outcomes are not clearly defined
Strong sense of prioritization and ability to execute against deliverables; able to take personal accountability for key processes and issue resolution
Detail-oriented with an ability to prioritize and multi-task
Strong interpersonal skills, can adapt and work well with diverse sets of situations and people
Excellent communication skills including verbal and written
Demonstrated ability to build relationships and interface effectively with cross-functional employee groups
Strong deductive reasoning, analytical thought, and logic-based skills
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs