Process Manager
Published date: 2024/01/10
- Location: New Delhi, Delhi, India
Company Description
CITI COLLECTIONS INDIA PVT LTD is a company based out of New Delhi, India. We are a leading provider of accounts receivable management solutions in the Indian market. Our services include debt recovery, collections, and credit reporting. Our team prides itself on providing innovative solutions and exceptional customer service.
Role Description
This is a full-time hybrid role for a Process Manager. The Process Manager will be responsible for managing all phases of the collections process for our clients, including developing and implementing collection policies, assigning and monitoring accounts, and overseeing a team of collectors. The Process Manager will also be responsible for ensuring compliance with all relevant laws and regulations. While this role is primarily located in New Delhi, some work from home is acceptable.
Qualifications
The ideal candidate for this role should possess:
• An understanding of collections best practices and regulations
• Strong leadership and people management skills
• Excellent communication skills, both written and verbal
• Ability to analyze data and trends, and make data-driven decisions
Additional skills and qualifications that would be beneficial include:
• Experience in the financial services industry
• A degree in Business Administration, Finance, or related field
• An understanding of technology and its application to collections processes
CITI COLLECTIONS INDIA PVT LTD is a company based out of New Delhi, India. We are a leading provider of accounts receivable management solutions in the Indian market. Our services include debt recovery, collections, and credit reporting. Our team prides itself on providing innovative solutions and exceptional customer service.
Role Description
This is a full-time hybrid role for a Process Manager. The Process Manager will be responsible for managing all phases of the collections process for our clients, including developing and implementing collection policies, assigning and monitoring accounts, and overseeing a team of collectors. The Process Manager will also be responsible for ensuring compliance with all relevant laws and regulations. While this role is primarily located in New Delhi, some work from home is acceptable.
Qualifications
The ideal candidate for this role should possess:
• An understanding of collections best practices and regulations
• Strong leadership and people management skills
• Excellent communication skills, both written and verbal
• Ability to analyze data and trends, and make data-driven decisions
Additional skills and qualifications that would be beneficial include:
• Experience in the financial services industry
• A degree in Business Administration, Finance, or related field
• An understanding of technology and its application to collections processes
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