Process Executive
Published date: 2024/01/10
- Location: Chennai, Tamil Nadu, India
The Offer
• Leadership Role
• Attractive Salary & Benefits
• Opportunity to make a positive impact
The Job
Your Responsibilities will include:
• Acting as the primary point of contact and delivering excellent service standards and advice to clients for their enquiries, complaints, and other service-related issues.
• Working closely with internal stakeholders to solve client issues.
• Performing root cause analysis of issues and non-compliance of service levels and work with various stakeholders to identify and implement opportunities for improvement.
• Developing account plans to enhance service delivery.
The Profile
Skills Required:
• You have at least 1 year experience including solid experience in a similar role within Financial Services.
• You have good interpersonal and communication skills and are adept at working with multiple stakeholders to drive desired outcomes.
• You possess strong analytical skills and are comfortable dealing with numerical data
• You are a strong mentor and coach who can build high performing teams
• You are a strong networker & relationship builder
The Employer
Our client is hiring for Process Executive
• Leadership Role
• Attractive Salary & Benefits
• Opportunity to make a positive impact
The Job
Your Responsibilities will include:
• Acting as the primary point of contact and delivering excellent service standards and advice to clients for their enquiries, complaints, and other service-related issues.
• Working closely with internal stakeholders to solve client issues.
• Performing root cause analysis of issues and non-compliance of service levels and work with various stakeholders to identify and implement opportunities for improvement.
• Developing account plans to enhance service delivery.
The Profile
Skills Required:
• You have at least 1 year experience including solid experience in a similar role within Financial Services.
• You have good interpersonal and communication skills and are adept at working with multiple stakeholders to drive desired outcomes.
• You possess strong analytical skills and are comfortable dealing with numerical data
• You are a strong mentor and coach who can build high performing teams
• You are a strong networker & relationship builder
The Employer
Our client is hiring for Process Executive
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