Process Developer - People & Culture

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it.

Transformation happens here. Come, be a part of our exciting journey!

Inviting applications for the role of Process Developer, People & Culture

Responsibilities
• Proactive, effective communicator with strong customer service skills. Must have exceptional verbal and written communication.
• Highly organized with strong attention to detail. Prior experience of processing transactions on any of the major HRIS e.g. SAP , Oracle etc . Prior experience on Workday is huge plus .
• Prior experience of working and managing case on any of the major case management tools
• Strong organizational skills, sense of urgency, ability to move fast and with high accuracy
• Solutions-driven and detail focused. You understand and are energized by the impact of ensuring employee needs are constantly met.
• You take pride in delivering timely and thorough service with outstanding follow-up, and are laser focused on execution
• Familiarity with Google Suites is a plus

Minimum Qualifications
• Relevant experience in HR function preferably in HR Outsourcing in activities like onboarding , employee data management , employee queries etc for US based processes
• BA/BS degree, with a strong academic track-record, preferably in Business or HR
• Experience in HR Outsourcing in HR Operations / HR shared services / HR Generalist function with exposure to end-to-end HR function for US based processes
• Ability to travel to regional offices around 15% of the time
• People / HR experience or PHR certification
• Empathetic and engaging. You connect well with employees and understand their needs. You have strong interpersonal and teamwork skills.
• Solutions-driven and detail focused. You believe there’s a way you can solve any challenge. You understand and are energized by the impact of ensuring employee needs are constantly met. You take pride in delivering timely and thorough service with outstanding follow-up, and are laser focused on execution.
• Integrity. You understand how to handle confidential information and sensitive issues.
• Agile. You’re an expert multi-tasker, independently prioritizing and ensuring all needs are met. You keep calm even when there’s a lot to do.
• Talented. You have superior verbal and written communication skills and represent us well in all you do.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Job Field: Process Developer