Process Associate - Banking and Capital Markets (BCM)

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world&rsquos biggest brands&mdashand we have fun doing it. Now, we&rsquore calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us. Inviting applications for the role of Process Associate, Banking Employee will be responsible to carry out the production at process level in an utmost efficient manner adhering to all the process level protocols Are you the one we are looking for Responsibilities As part of the Mortgage services team, you will be required to : • Ability to comprehend information / data set • Ability to deliver work as per agreed accuracy service levels along with good efficiency • Communication with onshore team for getting the resolutions on pending information Qualifications we seek in you Minimum qualifications Any graduate Preferred skills • Ready to work on stretched working hours due to volume fluctuations • Good comprehension & e-mail writing skills • Decision making skills required • Ability to analyze and observe things • Interpersonal Skills • Excel Skills - Intermediate • Take non scripted inbound & outbound calls • Awareness of Microsoft office resources Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military / veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube