Priority Relationship Manager

About Standard CharteredWe are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.The Role ResponsibilitiesAcquiring, growing and deepening Priority Banking customer relationships through effective relationship managementFocus on the analysis and satisfaction of Priority Customers' financial as well as investment needs and objectives.To provide the face of the Bank to the highest net worth customers of the Bank.KEY RESPONSIBILITIESRELATIONSHIP MANAGEMENTBuild and deepen relationships with existing Priority Customers to achieve increase in share of wallet and revenues.Provide professional customer service to achieve a high percentage of customer satisfaction and retention.Manage the portfolio to de-risk against attrition and achieve stability of book.Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places.Serve as the one-point contact to the High Net Worth customers of the BankSALES Generate new business to achieve defined targets in terms of no. of customers, volumes and revenue for the segmentAchieve the Targets set in terms of product mixInduction of all new customers brought in by the Branches &