Post Sales Manager

Published date: 2024/01/10
  • Location: India
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Post Sales Manager
A
Aashirvad Technologies
Anywhere
Apply
22 hours ago
₹15T–₹20T a month
Work from home
Full–time
Responsibilities:

Client Onboarding: Oversee the onboarding process to ensure a smooth transition for clients after the sales phase.

Account Management: Manage and nurture client accounts to understand their needs and objectives.

Issue Resolution: Address and resolve client issues or concerns promptly and effectively.

Client Training: Provide product and service training to clients to maximize their utilization and satisfaction.

Renewals and Upsells: Identify opportunities for contract renewals and upsell additional products or services.

Client Feedback: Collect and analyze client feedback to improve products, services, and the client experience.

Qualifications:

Proven experience in post-sales or account management, with 1 years of experience in IT or a related industry. (Preferably in Edu-tech )

Strong client relationship management skills.

Excellent communication and problem-solving abilities.

Ability to work collaboratively with cross-functional teams.

Bachelor's degree in a related field preferred.

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:
• Health insurance
• Paid time off

Schedule:
• Night shift

Education:
• Bachelor's (Preferred)

Experience:
• Edu Tech: 1 year (Required)

Work Location: Remote

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