Post sales executive
Published date: 2026/11/10
- Location: Noida, Uttar Pradesh, India
Job Title: Post Sales Executive
Location: Noida
Job Type: Full-time
Salary: 3-4.8 LPA
Total work: 2-5 years experience
Job Description:
We are looking for a motivated and results-driven Post Sales Executive to join our team. The successful candidate will be responsible for ensuring customer satisfaction and maintaining positive relationships with clients after the sale has been made.
Responsibilities:
• Respond to customer inquiries and resolve any issues or complaints in a timely and professional manner
• Maintain accurate records of customer interactions and transactions
• Collaborate with cross-functional teams to ensure customer satisfaction and resolve any issues
• Develop and implement customer retention strategies to maintain positive customer relationships
• Generate new business opportunities by identifying and pursuing upsell and cross-sell opportunities
• Keep up-to-date with industry trends and market changes to better understand customer needs and expectations
• Meet and exceed sales targets and KPIs
Requirements:
• Bachelor's degree in business, sales, or a related field
• 2-3 years of experience in a post-sales or customer service role
• Excellent communication, negotiation, and interpersonal skills
• Strong problem-solving and decision-making abilities
• Ability to work in a fast-paced and dynamic environment
Location: Noida
Job Type: Full-time
Salary: 3-4.8 LPA
Total work: 2-5 years experience
Job Description:
We are looking for a motivated and results-driven Post Sales Executive to join our team. The successful candidate will be responsible for ensuring customer satisfaction and maintaining positive relationships with clients after the sale has been made.
Responsibilities:
• Respond to customer inquiries and resolve any issues or complaints in a timely and professional manner
• Maintain accurate records of customer interactions and transactions
• Collaborate with cross-functional teams to ensure customer satisfaction and resolve any issues
• Develop and implement customer retention strategies to maintain positive customer relationships
• Generate new business opportunities by identifying and pursuing upsell and cross-sell opportunities
• Keep up-to-date with industry trends and market changes to better understand customer needs and expectations
• Meet and exceed sales targets and KPIs
Requirements:
• Bachelor's degree in business, sales, or a related field
• 2-3 years of experience in a post-sales or customer service role
• Excellent communication, negotiation, and interpersonal skills
• Strong problem-solving and decision-making abilities
• Ability to work in a fast-paced and dynamic environment
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