Phone Banking Officer
Published date: 2024/01/10
- Location: Vadodara, Gujarat, India
Hiring For BPO MNC Company
• excellent communication skills
• experienced candidates with suitable experience proof
• ready to relocate to the office location
• immediate joiners required.
• Efficiently handling inbound and outbound calls and transferring them to the relevantagentor department as per Tellecalling script.
• Conducting surveys to collect dataabout customer satisfaction, churn rate, brand image and awareness, etc.
• Analyzing and reporting customer data to devise new strategies or update the existing ones
• Communicating with them through variousomnichannel channels, including email, social media, phone or SMS
• Making appointments that fit into the schedule of the client and the customer.
• Informing the customers about updates, deals, offers, promotions, policies, and keepsales funnelin motion.
• Assisting them if they are facing a problem and troubleshooting it.
• Ensuring the customer has a positive experience with the company.
• Fostering a healthy relationship between the client and the customer.
• Overseeing timely delivery and payment ofsales orders.
• Handling allVoice and Non-Voice Processesin BPOs Call centers.
This job is provided by Shine.com
• excellent communication skills
• experienced candidates with suitable experience proof
• ready to relocate to the office location
• immediate joiners required.
• Efficiently handling inbound and outbound calls and transferring them to the relevantagentor department as per Tellecalling script.
• Conducting surveys to collect dataabout customer satisfaction, churn rate, brand image and awareness, etc.
• Analyzing and reporting customer data to devise new strategies or update the existing ones
• Communicating with them through variousomnichannel channels, including email, social media, phone or SMS
• Making appointments that fit into the schedule of the client and the customer.
• Informing the customers about updates, deals, offers, promotions, policies, and keepsales funnelin motion.
• Assisting them if they are facing a problem and troubleshooting it.
• Ensuring the customer has a positive experience with the company.
• Fostering a healthy relationship between the client and the customer.
• Overseeing timely delivery and payment ofsales orders.
• Handling allVoice and Non-Voice Processesin BPOs Call centers.
This job is provided by Shine.com
1 page views
Related listings
-
Private Bank Jobs In Ahmedabad 2021 | kotak Mahindra AhemdabadBankJob Responsibilities : Private Bank Jobs In Ahmedabad 2021 | kotak Mahindra Bank Recruitment 2021 For Freshers Salary : 25000 per MONTH Company : Kotak Mahindra Location : Ahmedabad Job Name:Service Delivery Salary: 20000 – 25000 a month Exp: 0 – 3 y...2026/11/09
-
Branch ManagerBankJob Description 2+ years (Team handling of on-roll employees as an FLL in current/past). Candidate Mandatorily to have FLL experience in handling on-roll team members at the FLS level. A stable profile in the last 3 Org. stints is a must or preferred...2026/11/09
-
SPECIAL OPENINGS GOING ON IN BANKBanksitting and official job for data entry operator with bank branch timing also training providing so for apply upload your details2026/11/09