Phone Banking Officer
Published date: 2024/01/10
- Location: New Delhi, Delhi, India
Profile- Virtual Relationship officer Industry- Banking Exp- Fresher or exp in voice process/ BPO can apply Offered CTC upto - 2.88 Lacs per annum (Fixed) Qualification- Graduates ( Any Stream ) Location- Delhi Job Description- -Handling of outbound calls of customers regarding card control Clarifications & queries on transactions declined due to card control not enabled Renewal and upgrade customers for welcome call/feature enforcement Responding to customers with the resolution within the defined TATs Answering customer calls within the specified call answer time Attempting to delight the customer by striking a relationship and fulfilling needs Call back to customers in case of any unresolved queries etc. Appropriately escalating cases to the Supervisor. Candidates excellent in English comm. are highly preferable Interested candidates can share their cv on 9759214475
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