Phone Banking Officer

Job Role:
• Customer Engagement
• Achievement of portfolio parameters
• Sales
• Interaction Quality
• Audit and Service Quality
• MIS – Reporting

Primary Responsibilities
• To engage regularly with the customers as defined by the contact policy and provide a Consistent & a Superior Digital Experience
• Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer
• To enhance Customer Relationship & while doing so, Educate, Encourage & Induce the customers to use the Digital mediums for their banking transactions/ needs, while keeping a "window' to talk to the bank whenever customer needs.
• Responsible for meeting the scorecard targets and portfolio benchmarks set and that all guidelines and regulatory requirements are followed.
• So that the RM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services thereby ensuring that the RM also achieves the key performance parameters set

Required Skills:
Basic Banking Knowledge & Communication Skills

More about this Phone Banking Officer job

Sprs Solutions Private Limited is aggressively hiring for the job profile of Phone Banking Officer for 10 open positions at Hyderabad in Jungametta locality. Kindly go through the FAQs below to get all answers related to the given job.

1. How much salary can I expect?

Ans. You can expect a minimum salary of 15,000 INR and can go up to 23,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

2. What is the eligibility criteria to apply for this job?

Ans. The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly.

3. Is there any specific skill required for this job?

Ans. The candidate should have Good English skills and sound communication skills for this job.

4. Who can apply for this job?

Ans. Both Male and Female candidates can apply for this job.

5. Is it a work from home job?

Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Hyderabad at apna.

6. Are there any charges or deposits required while applying for the role or while joining?

Ans. No work-related deposit needs to be made during your employment with the company.

7. How can I apply for this job?

Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

8. What is the last date to apply?

Ans. The last date to apply for this job is 20-May-2023.

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