Home Jobs Contact
Register For employers Post a Job

Phone Banking Officer

Published date: 2024/01/10
  • Location: India
Customer Engagement: Continuous engagement with the portfolio customers mapped as per the contact policy, with accurate & complete capture of interaction details. ∙Call handling as per defined standards. ∙Accurate resolution for customer queries. ∙Promoting Digital Banking services for a superior customer service experience. ∙Profiling of customers in order to aid right cross-servicing of Bank products ∙Accurate logging and resolution of complaints. ∙Attrition control of customers. ∙Regular interactions with the customers and pro-actively assessing customer needs. ∙Deepening relationship by cross selling 'sticky products' like Demat, Bill Pay, Advisory etc. • ∙Ensure portfolio quality of relationship while racing considering eligibility
Company Name: Call For Jobs

Apply

5 page views

Related listings

  • PORTFOLIO MANAGER
    Bank
    Bank
    Acquisition of new SME relationships and earning of fee based income through cross selling Trade products of the bank. Acquire New SME Clients for the bank and increase the SME Book & Improve Fee Income opportunity Work closely with Branch and CB...
    2026/11/10
  • SAVE Business Development Manager – CASA Sales Jobs in Jaipur
    Bank
    Bank
    At IndusInd Bank, currently hiring in core sales department as Business Development Manager – CASA Sales jobs in Jhotwara Jaipur area, meantime refer below description to know more and get it apply for best jobs all over in Rajasthan.
    2026/11/10
  • Senior Corporate Account Manager - NTB-CORPORATE SALARY-Regional sales
    Bank
    Bank
    Role: • Managing a team of Corporate Salary Relationship Officers • Responsible to achieve budgets for bank products (liabilities & Assets) and Third Party Products (TPP). • Responsible for the Relationship Value of the book managed by the unit &...
    2026/11/10