Phone Banking Officer
Published date: 2024/01/10
- Location: Jaipur, Rajasthan, India
ndling Of Outbound Calls Of Customers Regarding Card Control
• Clarifications Queries On Transactions Declined Due To Card Control Not Enabled
• Renewal And Upgrade Customers For Welcome Call/Feature Enforcement
• Responding To Customers With The Resolution Within The Defined TATs
• Answering Customer Calls Within The Specified Call Answer Time
• Attempting To Delight The Customer By Striking A Relationship And Fulfilling Needs
• Call Back To Customers In Case Of Any Unresolved Queries Etc.
• Appropriately Escalating Cases To The Supervisor.
This job is provided by S
• Clarifications Queries On Transactions Declined Due To Card Control Not Enabled
• Renewal And Upgrade Customers For Welcome Call/Feature Enforcement
• Responding To Customers With The Resolution Within The Defined TATs
• Answering Customer Calls Within The Specified Call Answer Time
• Attempting To Delight The Customer By Striking A Relationship And Fulfilling Needs
• Call Back To Customers In Case Of Any Unresolved Queries Etc.
• Appropriately Escalating Cases To The Supervisor.
This job is provided by S
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