Phone Banking Officer
Published date: 2024/01/10
- Location: Bihar, Bihar, India
Job Description
• Handling Of Outbound Calls Of Customers Regarding Card Control
• Clarifications Queries On Transactions Declined Due To Card Control Not Enabled
• Renewal And Upgrade Customers For Welcome Call/Feature Enforcement
• Responding To Customers With The Resolution Within The Defined TATs
• Answering Customer Calls Within The Specified Call Answer Time
• Attempting To Delight The Customer By Striking A Relationship And Fulfilling Needs
• Call Back To Customers In Case Of Any Unresolved Queries Etc.
• Appropriately Escalating Cases To The Supervisor.
This job is provided by Shine.com
• Handling Of Outbound Calls Of Customers Regarding Card Control
• Clarifications Queries On Transactions Declined Due To Card Control Not Enabled
• Renewal And Upgrade Customers For Welcome Call/Feature Enforcement
• Responding To Customers With The Resolution Within The Defined TATs
• Answering Customer Calls Within The Specified Call Answer Time
• Attempting To Delight The Customer By Striking A Relationship And Fulfilling Needs
• Call Back To Customers In Case Of Any Unresolved Queries Etc.
• Appropriately Escalating Cases To The Supervisor.
This job is provided by Shine.com
0 page views
Related listings
-
Jana Small Finance Bank Ltd Job Vacancy 2022 | Bank Job...BankJana Small Finance Bank Ltd Job Vacancy 2022 | Bank Job | Apply Now Position: Customer Relationship Manager, Customer Relationship Executive Location: Mahinathpur (Jhanjharpur, Madhubani) Qualification: HSC Pass or Graduation Experience: Min 1 Year E...2026/11/09
-
Required Back Office Executive in Ben – Operation Dept...BankOpportunity to join Leading Private sector Bandhan Bank, required urgently Back Office Executive in Ben Apply Operation jobs in Private bank and check day to day activity and job role of Bank Branches Bihar. Title: Back Office Executive Department: O...2026/11/09
-
Office Executive – ICICI Bank Career 2022 in Samstipur...BankBihar’s leading private sector bank which is ICICI Bank currently hiring for Office Executive – ICICI Bank Career 2022 in Samstipur, Bihar, meantime refer below description to get apply for the same. Firstly, ICICI Bank Jobs in Samstipur 2022 Bihar :...2026/11/09