Phone Banking Officer-
Published date: 2026/11/07
- Location: Indore, Madhya Pradesh, India
Dear Candidate,
Greetings from ICICI Bank
We are hiring for Phone Banking Officer (PBO).
Experience : 0-4 Years.
Education: Graduate with 0-4 years of experience.
Location: Indore.
Age: Age less than 30 yrs.
Roles & Responsibilities :
• Handling and resolving customer complaints/ queries over phone.
• Providing customers with relevant product and service information.
• Cross selling various banking products to customers over phone.
Key skills :
• Fluency in spoken English & Hindi language.
• Open to work in rotational shifts.
Competencies :
• Passion (Constantly raises the bar for self & team, has a strong execution bias, takes initiatives even in the face of significant difficulties).
• Customer First (Leverages every customer interaction as an opportunity to make an impact, consistently seeks to understand customer needs, is accessible and responsive).
Regards,
Team HR- ICICI Bank
Greetings from ICICI Bank
We are hiring for Phone Banking Officer (PBO).
Experience : 0-4 Years.
Education: Graduate with 0-4 years of experience.
Location: Indore.
Age: Age less than 30 yrs.
Roles & Responsibilities :
• Handling and resolving customer complaints/ queries over phone.
• Providing customers with relevant product and service information.
• Cross selling various banking products to customers over phone.
Key skills :
• Fluency in spoken English & Hindi language.
• Open to work in rotational shifts.
Competencies :
• Passion (Constantly raises the bar for self & team, has a strong execution bias, takes initiatives even in the face of significant difficulties).
• Customer First (Leverages every customer interaction as an opportunity to make an impact, consistently seeks to understand customer needs, is accessible and responsive).
Regards,
Team HR- ICICI Bank
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