Person with disability- BPO/ OM/TL
Published date: 2024/01/10
- Location: Mumbai, Maharashtra, India
Operations people with TL/ Analyst/ specialist experience in BPO.
Role and Key Responsibilities:
✓ Manage the daily team activities and ensure daily operations run smoothly.
✓ Client/Customer/People Management
✓ Drive Sales oriented approach on the floor
✓ Proper manpower planning ensuring PnL numbers are met
✓ Utilization reporting, analytics and support
✓ Evaluation of operational practices and procedures
✓ Provide direction to staff, ensure resolution of problems
✓ Provide expertise...
Role and Key Responsibilities:
✓ Manage the daily team activities and ensure daily operations run smoothly.
✓ Client/Customer/People Management
✓ Drive Sales oriented approach on the floor
✓ Proper manpower planning ensuring PnL numbers are met
✓ Utilization reporting, analytics and support
✓ Evaluation of operational practices and procedures
✓ Provide direction to staff, ensure resolution of problems
✓ Provide expertise...
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