People Operations Associate I

Apply
People Operations Associate I

FIS
Pune, Maharashtra
Apply
5 hours agoFull–time
Position Type

Full time

Type Of Hire

Experienced (relevant combo of work and education)

Education Desired

General Equivalency Diploma

Travel Percentage

0%

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know~ Are you FIS?

What You Will Doing

AS a People Operations Associate you will be responsible to ~
• Provide the operational and technical support of the systems used by the employees of the organization as part of the of People Operations function
• Oversees and transacts all employee data changes and updates. Responsible for handling high volume administrative and transactional activities related to employee on/off boarding, leave management, compliance, records management, and retention
• Provides support to employees and managers for transaction processing and life cycle event management in the system's self-service function. (e.g. transfers, promotions, employment separations, etc.)
• Developing support level role. Basic skills with moderate level of proficiency. Assists in performing routine tasks associated with the People Office systems environment in accordance with detailed instructions
• Generally, performs single-function tasks that tend to be of small to moderate size and scope
• Works under close to moderate supervision with limited latitude for independent judgment
• Consults with senior peers on non-complex projects to learn through experience
• Typically requires a minimum two years' experience in an office setting with some experience in a people office role
• Handles employee inquiries and issues resolution. Assists in the research, escalation, and resolution of Workday related operational issues
• Provides standard reports, handles ad-hoc report requests and provides employee analytics on demand
• Ensures data quality and follows global data standards
• Delivers exceptional customer service and ensures all inquiries are accurately addressed in a professional, efficient, timely manner.
• Ensures delivery against established service level agreements (SLAs) and people systems delivery (PSD) metrics
• Cultivates networks across a variety of functions and locations with the organization
• Applies knowledge of employee orientation
• Other related duties assigned as needed