Patient Calling
Published date: 2026/11/07
- Location: Ahmdabad , Gujarat, India
Call Patients on the assigned accounts to understand when Payments on the outstanding amount will be made. Follow-up with patients on overdue accounts. Create weekly/monthly collection reports to gauge the progress made. Respond to Patient queries in a timely and professional manner. Raise exceptions wherever required for the client/supervisor to review before taking any final decision Follow the Training Manual and what was taught during training sessions to avoid unnecessary errors Requirements: Should be able to empathize with Patients, active listeners, and should be able to facilitate in providing solutions Detail orientation, strong analytical and problem-solving skills. Should be a quick learner with the ability to learn new tools. Must have the ability to multitask and work under pressure with minimum supervision. Skills: Excellent in English Communication (Verbal and written). Eligibility of Candidates : Immediate joining Excellent in English Communication (Verbal and written). Comfortable to work in the night shift. Experienced candidates are welcome.
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