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Oracle Database Administrator

Published date: 2026/11/06
  • Location: Bengluru , Karnataka, India
Work in a 24 X 7 Environment (NOC).

· Extend technical support to Clients over email and phone.

· Carry out the advance level of troubleshooting for databases

· Ensure that the tickets raised per shift are closed as per SLA and if not escalate as per the escalation Matrix defined

· Technically update the tickets in ticketing system for all the issues handled / worked upon

· Ensure that change requests are implemented as per defined timelines

· Following up with Vendors – whenever required & resolve issues by minimizing downtimes.

· Performance analysis of databases using native & monitoring tools.

· Carry out dB upgrades as and when required after approval from team lead / customer.

· Carry out one time implementations of databases as and when required as per Implementation Requests

· Work with intra departmental teams to isolate & troubleshoot customer issues (OS/Cloud/DB/Apps etc...)

· Ensure dB backups are happening regularly & report & act on failures immediately.

· Perform DR Drills L1 team.

· Timely execution of SIP related task allocated by Team lead

· Prepare pro-active performance reports

· Work towards automation of day to day tasks.

· Carry out patch updates at regular intervals & ensure you stick to the patching policy defined.

· Adhere to shift timings and shift handover process

· Prepared Incident Reports for S1 incidents (to be attached to RCA reports.

· Should be willing to learn, adapt & work on at least 2 different databases.

· Review Key L1 team in providing reports

Job Type: Full-time
Company Name: InKnowTech Private Limited Bengaluru, Karnataka

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