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Operations Team Member-OPS-CMS Operations

Published date: 2024/01/10
  • Location: Mumbai, Maharashtra, India
Job Role: . Scrutiny of documents . Completion of document verification as per agreed TAT . Ensuring approvals are taken as per delegation matrix. . Maintenance of customer masters in the CMS system. . Liaising with Product sales managers / Service solution group for resolution and improvement of First Pass Ratio. . Timely completion of client setup and sending welcome letters to the corporates/Sales team . Coordination with other stakeholders like CMS Servicing/Payments, PSM, RM, LCC,BSG,IT etc . Ensuring timely & accurate submission of MIS and should be good in analytics . Assisting PSM/Branch/Client for prompt closure of issues. . Should always be ready to accept new challenges and carry a positive attitude Job Requirements: . Graduate with minimum 3-5 years of Banking experience . Knowledge of banking operations (Basic knowledge of CMS would be preferred) . Understanding of New age Digital products . Should be familiar with banking systems like Finacle,Dotnet,Cashin etc. Ability to work under pressure in a dynamic environment . Should have eye for detail & be meticulous . Strong communication (Oral and Written) & Networking Skills . Should be a team player and self-motivated
Company Name: Kotak Mahindra Bank

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