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Operations Team Member-OPS-CMS Operations

Published date: 2024/01/10
  • Location: Mumbai, Maharashtra, India
Job Description Job Role: • Scrutiny of documents • Completion of document verification as per agreed TAT • Ensuring approvals are taken as per delegation matrix. • Maintenance of customer masters in the CMS system. • Liaising with Product sales managers / Service solution group for resolution and improvement of First Pass Ratio. • Timely completion of client setup and sending welcome letters to the corporates/Sales team • Coordination with other stakeholders like CMS Servicing/Payments, PSM RM, LCC,BSG,IT etc • Ensuring timely & accurate submission of MIS and should be good in analytics • Assisting PSM/Branch/Client for prompt closure of issues. • Should always be ready to accept new challenges and carry a positive attitude Job Requirements: • Graduate with minimum 3-5 years of Banking experience • Knowledge of banking operations (Basic knowledge of CMS would be preferred) • Understanding of New age Digital products • Should be familiar with banking systems like Finacle,Dotnet,Cashin etc. Ability to work under pressure in a dynamic environment • Should have eye for detail & be meticulous • Strong communication (Oral and Written) & Networking Skills • Should be a team player and self-motivated
Company Name: Kotak Mahindra Bank

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