Operations Team Member-OPS-CMS Operations
Published date: 2024/01/10
- Location: Mumbai, Maharashtra, India
Job Description
Job Role:
• Scrutiny of documents
• Completion of document verification as per agreed TAT
• Ensuring approvals are taken as per delegation matrix.
• Maintenance of customer masters in the CMS system.
• Liaising with Product sales managers / Service solution group for resolution and improvement of First Pass Ratio.
• Timely completion of client setup and sending welcome letters to the corporates/Sales team
• Coordination with other stakeholders like CMS Servicing/Payments, PSM, RM, LCC,BSG,IT etc
• Ensuring timely & accurate submission of MIS and should be good in analytics
• Assisting PSM/Branch/Client for prompt closure of issues.
• Should always be ready to accept new challenges and carry a positive attitude
Job Requirements:
• Graduate with minimum 3-5 years of Banking experience
• Knowledge of banking operations (Basic knowledge of CMS would be preferred)
• Understanding of New age Digital products
• Should be familiar with banking systems like Finacle,Dotnet,Cashin etc. Ability to work under pressure in a dynamic environment
• Should have eye for detail & be meticulous
• Strong communication (Oral and Written) & Networking Skills
• Should be a team player and self-motivated
Job Role:
• Scrutiny of documents
• Completion of document verification as per agreed TAT
• Ensuring approvals are taken as per delegation matrix.
• Maintenance of customer masters in the CMS system.
• Liaising with Product sales managers / Service solution group for resolution and improvement of First Pass Ratio.
• Timely completion of client setup and sending welcome letters to the corporates/Sales team
• Coordination with other stakeholders like CMS Servicing/Payments, PSM, RM, LCC,BSG,IT etc
• Ensuring timely & accurate submission of MIS and should be good in analytics
• Assisting PSM/Branch/Client for prompt closure of issues.
• Should always be ready to accept new challenges and carry a positive attitude
Job Requirements:
• Graduate with minimum 3-5 years of Banking experience
• Knowledge of banking operations (Basic knowledge of CMS would be preferred)
• Understanding of New age Digital products
• Should be familiar with banking systems like Finacle,Dotnet,Cashin etc. Ability to work under pressure in a dynamic environment
• Should have eye for detail & be meticulous
• Strong communication (Oral and Written) & Networking Skills
• Should be a team player and self-motivated
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