Operations Team Leader - International Process
Published date: 2026/11/08
- Location: Jaipur, rajsthan, India
: Amazon
· Location: Work from Office
· Shifts: 9.5 hours shift (Late Evening/ Night shifts)
· Work days: 6 days a week
· Week offs: 1 Rotational week off
· Age Limit: 19 Years to 45 Years
· Salary: Up to 4.5 – 4.8 LPA
· Language: Excellent Communication in English
· Transport: No Transportation Facility
Basic Requirements for TL position
Competent in all process & technical skills like Shrinkage, AHT, Attrition, SLA, KRA, KPI, Occupancy, Utilisation, People Matrix, Service Level, Team Management, etc.
Conduct performance reviews & team meetings. Resolve agent & customer issues, understanding of metrics requirements & targets. Innovative techniques to motivate the team.
Comfortable with night & late evening shifts, US process. Only Graduates can apply with minimum 1 year experience in Team Leader position in BPO.
· Location: Work from Office
· Shifts: 9.5 hours shift (Late Evening/ Night shifts)
· Work days: 6 days a week
· Week offs: 1 Rotational week off
· Age Limit: 19 Years to 45 Years
· Salary: Up to 4.5 – 4.8 LPA
· Language: Excellent Communication in English
· Transport: No Transportation Facility
Basic Requirements for TL position
Competent in all process & technical skills like Shrinkage, AHT, Attrition, SLA, KRA, KPI, Occupancy, Utilisation, People Matrix, Service Level, Team Management, etc.
Conduct performance reviews & team meetings. Resolve agent & customer issues, understanding of metrics requirements & targets. Innovative techniques to motivate the team.
Comfortable with night & late evening shifts, US process. Only Graduates can apply with minimum 1 year experience in Team Leader position in BPO.
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