Operations Program Manager,Bengaluru, Karnataka, India
Published date: 2024/01/10
- Location: Bengaluru, Karnataka, India
• Within the CSCP organization, Cloud Controls and Procurement Execution (CCPE) is accountable for execution of critical procurement and contract activities. CCPE supports project owners in efficiently navigating the procurement process, while enforcing both corporate and business group purchasing policies to mitigate risk to Microsoft.
• We are looking for a high energy Program Manager who is passionate about operations and solving complex business optimization problems on a scale.
• Excellent organization, communication, project management with BI (business intelligence) and Analytical skills will lead to success in this role, in addition to getting an opportunity to build cloud-related business acumen and sharpen program/technical management skills.
• Lead with outstanding communication, problem solving, and program management skills.
• Identify priorities, support automation and tool improvements, and apply process excellence to manage a high-volume workload.
• Embrace a continuous improvement mentality and use a data driven approach to solve problems and manage change.
• Define and control CCPE program scope while supporting business objectives.
• Oversee transactional activities by a vendor team, ensuring accurate and timely procurement execution. Provide direction and training to drive clarity, consistency, and quality.
• Manage escalations and resolve issues to unblock non-standard or complex scenarios. Research issues to identify root causes and drive improvements.
• Become a trusted advisor to internal stakeholders and partner teams. Enable cross-functional collaboration. Answer questions and facilitate compliant procurement practices.
• Create user resources and guidance, develop process documentation, and deliver training.
• Perform in-depth analysis to identify key business risks and opportunities and make recommendations.
• Distill complex data and relationships into clear, concise charts and visualizations, root cause analysis and business insights using Power BI
• We are looking for a high energy Program Manager who is passionate about operations and solving complex business optimization problems on a scale.
• Excellent organization, communication, project management with BI (business intelligence) and Analytical skills will lead to success in this role, in addition to getting an opportunity to build cloud-related business acumen and sharpen program/technical management skills.
• Lead with outstanding communication, problem solving, and program management skills.
• Identify priorities, support automation and tool improvements, and apply process excellence to manage a high-volume workload.
• Embrace a continuous improvement mentality and use a data driven approach to solve problems and manage change.
• Define and control CCPE program scope while supporting business objectives.
• Oversee transactional activities by a vendor team, ensuring accurate and timely procurement execution. Provide direction and training to drive clarity, consistency, and quality.
• Manage escalations and resolve issues to unblock non-standard or complex scenarios. Research issues to identify root causes and drive improvements.
• Become a trusted advisor to internal stakeholders and partner teams. Enable cross-functional collaboration. Answer questions and facilitate compliant procurement practices.
• Create user resources and guidance, develop process documentation, and deliver training.
• Perform in-depth analysis to identify key business risks and opportunities and make recommendations.
• Distill complex data and relationships into clear, concise charts and visualizations, root cause analysis and business insights using Power BI
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