Operations Manager ( Jabalpur )

Dear Candidate,

Immediate opening for Operations Manager for Jabalpur.

Location- Jabalpur - heading the school Branch Operations and level looking for good communication with team handling experience.

Parent & Complaint Handling
• Front facing on all non-academic issues.
• Making sure the issues are tracked & resolved at the earliest.
• Follow up with Front Office, Accounts and Campus In-charge for early resolutions of complaints.

Revenue Management
• Ensuring there is no Zero paid students for fee payment on a monthly basis.
• Transport Fee collections.
• Fee dues are paid on time for all terms
• Collection of any other miscellaneous income.

Staff Management
• Manage team of Campus In-charge, Transport In-charge, Security In-charge, Branch Accountant, Front Office Executives
• Keeping a close track of staff strength.
• Ensuring the attendance for staff is regularly and properly marked by EA.
• Be the contact point of HR for attendance and salary processing.
• Follow up with Corporate Office for staff complaints/ issues.
• Making sure the recruitment database is maintained properly by front office.
• Getting data for recruitment of surrounding schools and play school teachers.

Transport
• Keeping a close track on bus operations.
• Ensuring timely maintenance of buses.
• Making sure the GPRS of all buses is functioning properly for parents to receive updates.
• Breath analyzer test is done on a regular basis for drivers.

Campus Maintenance
• Ensuring overall school maintenance.
• Checking Maintenance Register daily.
• Play grounds, courts & all other amenities are well maintained.

Finance
• Keeping close track of collections.
• Managing petty cash for the branch and ensuring the documents are in order.
• Managing vendor invoices & payments.

Miscellaneous
• Keeping close track of branch assets.
• Managing special activities and required staff.
• Managing books and uniforms stock.

Skills and Qualification -

Minimum 3 years of experience in a similar role

Qualification- Any Degree

Customer-oriented attitude, excellent verbal and written communication skills

Ability to establish and nurture beneficial business relationships, self-motivated with a willingness to take initiative and solve complex problems, capability to negotiate with and influence others

Ability to thrive in a fast-paced and high-pressure environment

Interested candidates please apply with updated Resume.

Regards

HR