Operations Manager
Published date: 2024/01/10
- Location: Hyderabad, Telangana, India
Exp: 6-9 years; Responsible for end to end process of Patient Care Medical, Financial, Administrative,Logistic co-ordination. Medical Tourism ID & International Services ID a) In close association with Office Co-ordinator at corporate office MONITOR the exchange of mails between Units (Medical/Doctors/CC Officers, Billing & Managers) b) Interfere in case of clarification, billing escalations and query management timely responses. Noting Patient Arrival Details Taking Prior Appointments with the Specialists for the Date of Arrival. Co-ordinating their Medical Evaluation, Treatment Plan and ensuring adherence to the given Estimate Consulting with the Treating Specialists and their team for change of treatment and additional procedures and informing Corporate and respective Managers. Co-ordinating with the Billing team in collecting the Estimate amount & GOPs (credit billing) and convincing duly the patient on extra charges for additional procedures and change of treatment plans Patients and their attendants Care & Complaints Issues like Food, SIM Cards (Telephone & Communication), Translators, Guest House, Hotels, Forex & petty necessities.
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