Operations Executive (Banking Sector)

We're Looking for Executive Operations

Location: Gurgaon, Udyog Vihar

Experience: 0 to 12 Months

Notice Period: 15 Days or Immediate Joiner

Key Responsibilities:

· Ensure all alerts/volumes process activities are processed within the defined TAT with reliable output in terms of accuracy and productions as per set expectations

· Process understanding including ability to understand current process flow, learn SOP and interaction with all members to learn fraud experience from others.

· Able to quickly grasp process steps from the trainings and apply it in production. Also, must be decisive in actions.

· Recording daily transactions on trackers

· Work as a team player in ensuring that the team target is met for the day

· Take on additional responsibilities delegated by the Supervisor

· Ability to call banks to validate checks from US bank.

Experience and Qualifications Academic Qualifications & Experience:

· B.com Graduate/ M.Com Graduate

· Fresher or experienced (6 months to 12 months) (depending on the indent raised in accordance with the process current requirements) Systems Skills & Experience

· Good typing and keyboard skills.

· Excellent analytical and logical reasoning abilities. This is a mandate requirement because bank frauds lack SOP and are all about change in world.

· Basic knowledge of Banking, banking functions, bank checks and fraud management

· Examining checks or reviewing profiles of the customers to identify red flags or suspicious activity on account

· Monitoring the fraud trends

· Basic knowledge of email writing, MS word and MS excel Key Competencies

· Excellent Communication (both verbal & written), competent to validate checks from US banks via calls

· Pursuing no other full time Education

· Ability to work as part of a team and contribute towards team goals

· Able to do research required to identify fraud

· Adaptive with changes in volumes and updates

· Must be able to work under high pressure in a high-variability work environment

· Flexible to work in night shifts

· Comfortable working from office, no option to WFH