Operational Accounting Assistant

About This Role

Wells Fargo is seeking an Operational Accounting Assistant...

In This Role, You Will
• Perform a variety of activities related to reconciling and balancing accounts
• Research and resolve moderately complex accounting issues and exceptions
• Resolve disputes for customers, clients and vendors, related to balancing situations
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
Job Expectations: 3)Meet defined production targets/service levels, following all documented policies and procedures (target 100%) 4) Focus on continuous improvement by understanding internal and external customer needs and expectations. Required Qualifications: Desired Qualifications: We Value Diversity
• Establish meaningful metrics and timely publication for review. The quality and content of I &P metrics to be consistent with the metrics published by the Onshore teams. Accurate reporting with apporpriate commentary and clear path to 'green' where required.
• Deliver for our clients - SLA metric performance on TAT, Quality and productivity (Adherence to targets - Productivity = 98%; Quality = 100%; TAT = 100%, Utilization = 80%)
• Have a 'Do-it-right-the-first-time' attitude
• Adherance to Internal and external Audit requirements
• Raise & escalate issues immediately on detection
• Be accountable for all actions and take ownership of decisions
• Core Utilization to be at a minimum of 80%
• Ensure time tracking is updated properly as instructed and submitted daily at EOD.
• All operational process issues should be identified timely and escalated to manager
• No Near Miss/Op loss opportunities/adverse customer impact; document the process and control improvements made (Measured by appropriate evaluation of Ops Risk / Audit findings)
• Work with FLM to schedule and take Error Calibration sessions with the team (weekly/monthly)
• Nil reports/items to be left in pending without proper business justification
• Demonstrate flexibility towards business requirements (month-end/quarter-end volume spike, etc.)
• Finish all assigned tasks within agreed SLA - Ops Accounting - All daily/Weekly/monthly activities/monthly certification are completed as per the agreed TAT
• Institute rigor around metric-focused reviews to drive process improvements (may include ORIR, errors, customer complaints, surveys, etc).
• Determine and address the root cause, in order to eliminate issues, streamline, automate, and innovate to deliver increasingly effective solutions.
• Open for all shift
• 2+ years of Operational Accounting experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• BCOM; MBA (Finance)

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Reference Number

R-300524