Operation Executive(BPO)
Published date: 2024/01/10
- Location: Delhi , Delhi, India
Customer Support: Provide exceptional customer service by addressing customer inquiries, concerns, and issues through various communication channels, such as phone calls, emails, and live chat.
Troubleshooting: Resolve customer problems by actively listening to their concerns, identifying the root cause, and offering appropriate solutions or escalating complex issues to senior team members.
Order Processing: Accurately process and track customer orders, ensuring timely delivery and resolving any discrepancies or issues that may arise during the process.
Data Entry and Documentation: Enter and maintain accurate customer information and transaction details in the company's database systems. Generate reports, update records, and ensure proper documentation for future reference.
Job Type: Full-time
Salary: ₹15,000.00 - ₹25,000.00 per month
Schedule:
• Day shift
Supplemental pay types:
• Yearly bonus
Ability to commute/relocate:
• Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)
Experience:
• total work: 1 year (Preferred)
Language:
• English (Preferred
Troubleshooting: Resolve customer problems by actively listening to their concerns, identifying the root cause, and offering appropriate solutions or escalating complex issues to senior team members.
Order Processing: Accurately process and track customer orders, ensuring timely delivery and resolving any discrepancies or issues that may arise during the process.
Data Entry and Documentation: Enter and maintain accurate customer information and transaction details in the company's database systems. Generate reports, update records, and ensure proper documentation for future reference.
Job Type: Full-time
Salary: ₹15,000.00 - ₹25,000.00 per month
Schedule:
• Day shift
Supplemental pay types:
• Yearly bonus
Ability to commute/relocate:
• Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)
Experience:
• total work: 1 year (Preferred)
Language:
• English (Preferred
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