Operation Executive

UrDoer is an online tutoring portal designed to assist students to get their questions answered,

assignments solved, and help them get better grades. Students are encouraged to seek solutions for

their academic queries from our panel of subject matter experts to get detailed and speedy solutions. By

creating a bridge between student questions and tutor answers, we envision filling the gap between

knowledge and grades. We offer a combination of deadline sessions to help students submit their

coursework and assignments on time, live sessions to provide one on one doubt clarifications, and

project work support to help them be on top of their class.

UrDoer is a one-stop destination for all online tutoring needs with its flexible learning options. We focus

on improving grades powered by experienced online tutors and different programs to suit different

needs. If you have a question, UrDoer is the solution.

About the job

Key responsibilities:

1. Communicate with the website leads through the in-house portal and third-party system by chat

messaging in a professional manner

2. Work with multiple digital platforms

3. Execute the strategies for communication with the company's clients

4. Understand the exact requirements of the clients and proceed to act accordingly.

5. Work on handling calls, emails, and chats for maintaining communication among team

members, clients, and subject matter experts on our websites.

6. Direct everyday undertaking coordination, arranging, and execution of customer on boarding and

full-filling business prerequisites.

7. Create and carry out business methodology and impact change through viable

relationships with the executives across a wide organization of customers.

8. Offer help/help to other colleagues and work with the outreach groups and different offices to assist

them with learning changes to advertise patterns and improvements to strategies.

9. Aiding the administration of group responsibility and guaranteeing the smooth organization of work

in the tasks group.

10. React ideal to data demands from customers, clients, examiners, and controllers and show enhanced

execution results to administrative and chief administration.

11. Giving specialized information, direction, and coaching to clients and researchers.

Skill(s) required

1. Working knowledge of MS-Word , MS-Office

2. English Proficiency (Spoken)

3. English Proficiency (Written)

4. Digital Marketing

5. Client Relationship

6. Team Player

7. Business Communication

Who can apply

 Engineering graduates fresher or candidates having 1-3 years of experience

 Can adapt to changes in the work environment as per business requirements (night/day

shifts/processes/week-offs)

 Ability to handle multiple digital platforms simultaneously and communicate with clients

accordingly

 Good communication skills in English (typing)

 Should be a team player and a go-getter

Job Type: Full-time

Salary: ₹287,000.00 - ₹380,000.00 per year

Benefits:

Provident Fund
Schedule:

Day shift
Morning shift
Night shift
Rotational shift
Supplemental pay types:

Overtime pay
Performance bonus
Yearly bonus
Ability to commute/relocate:

Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)
Education:

Bachelor's (Preferred)
Experience:

Total work: 1 year (Preferred)
Language:

English (Required)