Operation Executive

PURPOSE

An Executive-B C Operation is to support all operational activities of the Business correspondent’s office, for the high efficiency of the routine activities and also keeps a check on the performance of the operations of both internal and external service activities. Also ensure day today activities to better member and client service. Executive BC Operation will keep a check on the performance and give suggestions. Coordinate Operational activities in BC office and department at HO.

DUTIES & RESPONSIBILITIES

· One point contact with BC Customers and Registered office.

· Support all the daily Operational processes and procedures of B C Office.

· Assist Operations Team in daily Back end Operations functions in the B C Office.

· Tele Support to members regarding the transactions, Operations.

· Contact Point for Business Correspondents for their daily requirement.

· Tele Calls to Members/Agents/Branches regarding Business/queries

· Attending general calls from Members, Branches and associates

· Ensure Society policies align with and advance business objectives.

· BC’s Day begin and Day closing process

· BC’s all queries and supporting to Beacon Orbit software

· KYC and bank verification of BC’s customers.

· Maker/Customer creation of business From B C Office(Investment and Loans)

· Coordinate with operation and finance department for fund transfer/reconciliation on daily basis.

· Product Booking of all schemes (RD, FD, Investment schemes, Savings deposit)

· Final verification and cross checking of Product Booking.

· Coordinate Software checking and system support.

· Preparation of BC Commission

· Custodian of Membership forms and documentations.

· Ensure timely deposit of cheque/DD and cash of the society as per the instruction of HO.

· Ensure daily bank /Cash reconciliation of the B C Business

· Maker of investment /Deposit/Loan transaction.

Job Type: Full-time

Salary: ₹10,000.00 - ₹15,000.00 per month

Schedule:

Day shift

Supplemental pay types:

Performance bonus

Ability to commute/relocate:

Palakkad, Palakkad - 678001, Kerala: Reliably commute or planning to relocate before starting work (Required)

Experience:

total work: 1 year (Preferred)

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